Policies

Pickup & delivery

Last updated 3 November 2026

When we bake

We take orders on Mon & Tue, 1 pm to 10 pm, and Wed to Sun, 10 am to 10 pm. Each order is baked fresh, which takes about 30 minutes. At checkout you can choose “as soon as possible” or pick a time slot.

Store pickup

Collect your order at Bake Bar, Plot No. 136, Nandi Hills, Road No. 51, Jubilee Hills, Hyderabad. We'll have it ready at the time you chose. Please bring your order number (it's on your confirmation screen and on the My orders page). Soft serves are pickup only.

Home delivery

If you're not available

Please make sure someone can receive the order at the time you chose. If our delivery partner can't reach you, they'll try calling again and may leave the order with your security or reception if that's possible. Orders that can't be handed over are brought back to our store, where you can collect them the same day. As our bakes are made fresh, missed deliveries can't be refunded (see cancellations & refunds).

Questions

Call or WhatsApp us on +91 91773 41234, or see our contact page.